Frequently asked questions

Please mention in the order what you do not like, and we will do our best to ensure your wishes are fulfilled.

Simply press cancel, and click on the shopping bag icon, on the bottom left of your screen and choose a date and time to your preference.

We are constantly monitoring and following the Governments guidelines. We continue to practice our high standards of hygiene, as well as implementing extra hand washing, and surface cleansing in between food preperation stages. All food is handled with food safe gloves, whilst wearing protective face masks. Payment is now taken online, and your order will be delivered contact-free, at an agreed location, to comply with social distancing. Your safety is our number one priority.

We are proud to boast a 5 star hygiene rating, awarded by Watford Council. The report can be seen by visiting: Japes' Kitchen Hygiene Report

All ingredients we use are 100% Halal. We also do not cook any pork on the premises. We are Halal as we believe it is more inclusive for our customers.

We label our menus and foods clearly. If you have specific allergies please make it clear at the time of ordering. We can't guarantee that any items are completely allergen free due to being produced in a kitchen that contains ingredients with allergens.

We accept all major credit/debit cards including American Express. For private events please contact us for details.

We definitely do. We believe there is no better cuisine than Indian food for vegans or vegetarians. Japes' Kitchen is proud to have an extensive choice of foods to enjoy. Check out our menu to see for yourself.

We understand that every event is different, and special to each of our clients, get in touch with us on our contact page, to see what we can tailor for you and your event.

The key to authentic cooking, is using whole spices to enhance the flavours in the food. That is why you may find whole spices in your dish.

We are currently trialling our prepared meals service, and believe a Friday food delivery is a great way to end the week, and make your weekend more enjoyable! We hope to introduce another delivery day in the near future.

The ordering system allows for a specific delivery time to be chosen, however we cannot guarantee you will receive your delivery at this time, as we have to deliver our orders across London, and follow the planned route.

We are extremely sorry that you aren't totally happy with your order. Please get back to us by using the Contact Us page, and we will get back to you as soon as possible.